The AGRAVIS quality management system
The feed industry is part of the production chain for food of animal origin. According to a White Paper published by the EU Commission stating the principles of food safety, responsibility for the safety of food starts with the manufacture of compound feed on farms. AGRAVIS Raiffeisen AG's quality management systems ensures the food safety requirements below are met by employing established procedures and processes and by monitoring these procedures and processes.
Compliance with the demands of the market
Traditionally, there is a close bond between farmers, the Raiffeisen commodity cooperatives and our company. Continuous communication is just as essential as what is done in practice, as the constant exchange of information allows specific requirements for compound feed to be established according to animal needs and market demands. The results of this communication are then incorporated into our products and the services associated with our products through a systematic development process.
Our various compound feeds are put through different tests both in in-house and external value analyses before they are released for use on farms. Production advisors and product managers check and assess the feedstuffs at feed refining farms. We also offer our customers a comprehensive management advice service, an additional benefit that makes a considerable contribution to their economic success.
Quality assurance as a management task
Quality management is a management tool. Based on higher strategies, each division establishes concrete targets, and the fulfilment of these targets is then checked systematically.
Training for every single employee
The manufacture of feedstuffs requires every employee to have both a great deal of specialist knowledge (regarding nutrition physiology, raw ingredients, compound feed production and plant technology) and a sense of responsibility. We hold regular training sessions to improve our employees' qualifications even more and know that this is way everyone can cope with continue to meet the constantly changing demands.
Compliance with customer requirements
Continuous customer satisfaction can only be achieved by meeting their needs and expectations. We follow this principle strictly, which means never failing to adhere to our high quality product and production facility standards, and also training and continuing to training our employees. Customer satisfaction encompasses everything from the procurement of raw ingredients to the production and packaging of our feed to the establishment of storage and transportation conditions. In addition, it is affected by the committee and management board teamwork of various agricultural organisations and scientific institutions. This commitment helps to ensure that nutrition physiology, species-specific and economic aspects are taken into consideration along with consumer demands and the requirements of the food industry.
As part of the regular audits conducted by the certification authorities, the use of additives and veterinary medicinal products is checked along with other things such as hygiene in the production, storage and transportation of products.
As manufacturer of compound feed, to AGRAVIS Raiffeisen AG a quality management system means knowing and fulfilling farmers' yield expectations with regard to ingredients, consistency, animal acceptance levels, etc. As well as the compound feed itself, it includes the services associated with the product, such as feed advice and basic feed inspections.
The system for implementing a quality management system requires an organisational structure, procedures, processes, resources, products and services that
- fulfil very specific criteria, usage conditions and purposes (e.g. feed for liquid feed systems),
- fulfil customer expectations (e.g. through the inclusion of medicated premixes in feed),
- fulfil relevant standards and specifications (e.g. minimum ingredient content levels and limits for unwanted substances and products),
- fulfil legal (or other) requirements the company has to meet (e.g. free of antibiotics),
- are available and available at competitive prices,
- can be realised for a cost that allows a profit to be made.
In the last few years, there have been a number of problems with dioxin and contaminated feedstuffs in the EU. There have also been the BSE issues. Experts realised that simply certifying feedstuff manufacturers was not enough and that the whole production chain had to be included, and as a result the HACCP system (Hazard Analysis and Critical Control Points) was added to the GMP regulations. All our suppliers for products and services, including transport, have been incorporated into the existing system and now have to be certified according to the quality control (QC) standard laid down for straight feedstuff suppliers. GMP+ is a systematic method for analysing the whole of the procurement, production and transportation process.
As a GMP+-recognised manufacturer of compound feed, AGRAVIS Raiffeisen AG is also obliged to buy feedstuffs, grain and grain legumes exclusively from recognised suppliers. In the last few years, the use of grain in compound feed has risen constantly. AGRAVIS Raiffeisen AG receives considerable amount of grain from its member cooperatives. These cooperatives are therefore included in AGRAVIS AG's quality management system, which allows them to make their contribution to feed and nourishment safety. The quality of compound feed is determined by the quality of each raw ingredient, and therefore starts at the purchasing stage. All our suppliers have committed to complying with the quality requirements specified by AGRAVIS AG, and we have had a reliable trust-based relationship with a large number of partners for many years. New suppliers and raw ingredients for our pool are selected using an established system.They are subjected an on-site inspection (audit). Supplier assessments are based on the following:
- Production processes
- Purchasing procedures (supplier and product selection)
- Logistics (transportation)
What is GMP+?
The German GMP (good manufacturing/managing practice) regulations are a collection of industry-specific standards. Like the German regulations, the Dutch GMP regulations for animal the feed sector are a set of non-obligatory guidelines for companies in the feedstuffs industry. They cover the different quality management elements, are based on the DIN ISO standards and are supplemented by specific requirements that refer to the various areas.
- Hygiene (adherence to a hygiene regime in production, storage and transport)
- Removal of unwanted and prohibited substances and products
- Correct usage of additives and veterinary medicinal products
- Adherence to limits for unwanted substances and products
What is HACCP?
In the last few years, there have been a number of problems with dioxin and contaminated feedstuffs in the EU. There have also been the BSE issues. Experts realised that simply certifying feed manufacturers was not enough and that the whole production chain had to be included. As a result, the HACCP system (Hazard Analysis and Critical Control Points) was added to the GMP regulations. All suppliers for products and services, including transport, have been incorporated into the existing system and are now obliged to comply with it. GMP+ is a systematic method for analysing the whole of the procurement, production and transportation process. Possible hazards have to be detected early for all production steps and raw materials used, the risks have to be analysed and measures (corrective if necessary) then have to devised for all "critical control points".
HACCP stands for
- Hazard, a risk to health
- Analysis, evaluation of the risk
- Critical, critical to the process running without any problems
- Control, monitoring of the conditions
- Point, point in the process
What is DIN EN ISO 9001?
DIN EN ISO 9000 et seq. can be applied to all industries and does not refer to a specific industry of sector. It is up to companies obtain certification voluntarily. This means that they themselves then have to make sure they take customer demands, legal requirements and any other relevant requirements into account when deciding on their procedures, production processes and products.
- DIN, the German Institute for Standardization
- EN, European standard
- ISO, the International Organisation for Standardization
- 9001, model for quality assurance